Urgent appointments for today or tomorrow (Monday to Friday)
To request an urgent appointment for today or tomorrow (Monday to Friday):
- Use our online form. We aim to respond within six hours for urgent same-day appointments received before 11am. If you need an urgent appointment and it’s after 11am, please call us.
- Phone us during opening hours
- Visit the surgery and speak with a receptionist during opening hours.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
We may be able to offer you an evening or Saturday appointment with GP+ Swinton. This clinic is based at The Lakes Medical Centre for pre-booked appointments. Read more about the GP+ Swinton service (on Swinton Care website).
Routine appointments for in the next 7 days
To request a routine appointment in the next 7 days:
- Use our online form. We aim to respond within 48 hours when we are open.
- Use your NHS account (through the NHS website or NHS App) for an evening or Saturday routine appointment with GP+ Swinton
- Phone us during opening hours
- Visit the surgery and speak with a receptionist during opening hours.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
We may be able to offer you an evening or Saturday appointment with GP+ Swinton. This clinic is based at The Lakes Medical Centre for pre-booked appointments. Read more about the GP+ Swinton service (on Swinton Care website).
Your appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at a surgery
- By text or email.
All medical and appointment requests go directly to our clinical team to assess and respond to. They will use the information you give to choose the most suitable doctor, nurse, health professional or service to help you. This may include:
- An evening or weekend appointment at a neighbouring GP practice
- An appointment with a physiotherapist or pharmacist here at the practice
- A referral to the minor ailments programme at your local pharmacy
- Self-help and advice in case your symptoms worsen.
Repeat prescriptions and queries about test results, sick (fit) notes or anything admin-related are directed to the right team in the surgery to handle and respond to.
Cancel or change an appointment
To cancel your appointment:
- Use your NHS account (through the NHS website or NHS App).
- Phone the surgery during opening hours.
- Visit the surgery and let the receptionist know in person.
Please tell us as soon as possible if you no longer need your appointment so we can offer your appointment to someone else and help reduce waiting times.
If you regularly miss booked appointments, you may be asked to find an alternative GP practice and removed from our practice list.
Help when we are closed
If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by text or email
- If you need an interpreter
- If you have any other access or communication needs.
Home visits
Home visits are only available for housebound patients and for those too ill to attend the surgery. We will phone you first to understand what you need.
To request a home visit, please phone the surgery as soon after 8am as possible.